HSC HOSPITALITY

Provide excellent service with »At Your Service« Hospitality Workflow. It combines several HSC modules into cost-effective business practice which maximize efficiency, revenues and guest satisfaction.

HOSPITALITY MIDDLEWARE
- HSC CONNECT

HSC Connect is Universal Hospitality Middleware which connects all HSC Suite solutions and almost all Hospitality systems.
Successfully interfaced with more than 100 PMS systems, all major Telephony systems, Internet access systems, TV Systems, BYOD, Staff applications, Facility management ...
Should there be a need for customization to integrate with a non-compliant solution; MAIS Systems has the capability to modify the solution accordingly in short time.

INTELLIGENT, GUEST-FOCUSED SERVICE TRACKING SOLUTION FOR HOTELS

Service Tracking for monitoring guest requests right through to their satisfaction completion, including escalation mechanisms and integration with service mobile devices.
This innovative CRM solution is totally integrated and fully adapted for small and medium sized hotels. Service Tracking ensures that both service requests of hotel guests and other work orders are collected and submitted to responsible hotel staff members. Moreover, you can follow the service progress from a central point. With the New Service Request window you can create a new service request for a guest staying in your hotel or enter other work orders. You can assign the service to a service attendant (or a category) and describe the service type as well as the time when the service should be performed and whether it is a periodical service.

HSC GUEST APP

HSC Guest App is a powerful hospitality Guest Engagement Application for uplifting revenue and guest satisfaction through digital customer experience.
Today’s travelers are increasingly accustomed to using their smartphones to make their travel experiences better. With technology rapidly evolving, hoteliers need to keep up with the evolving preferences of their guests by harnessing the benefits of a hotel app and other hospitality technology to gain advantage over the competition.
Dedicated mobile app not only enhances a convenience for your guests, but is also a powerful way for you to communicate the right messages at the right time, thus increasing your revenue per guest over time through incremental purchases.